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OUR WORK GUARANTEE IS SUPER SIMPLE
Let’s not make this problematic Here’s Our Guarantee
We will never require an extra or additional cost for any of our WP services
Your ticket will be assigned to an Agent and responded to immediately
Our WP Fixers will work passionately on your issue until it is resolved
If an issue is not resolved, we will refund your all payment
We value our client not the payment and pride ourselves in fixing your issue
WHAT CLIENTS SAY
Read some awesome wording of our happy customers
FREQUENTLY ASKED QUESTIONS
WHAT DOES 24/7 INSTANT SUPPORT MEAN?
As is clear by the words, our support team is active all the time to help you with all your queries and issues. Unlike many leading companies, you will receive a reply from our team instantly no matter what time it is.
It might seem a little tricky but one of our main aims is to achieve complete customer satisfaction. A support team that remains active round the clock every day is a crucial requirement to achieve that goal. This is why our executives are always ready to help you. With our dedicated team on board, you can rely on us.
WHAT DOES WP FIXERR DO?
WP Fixerr provides all-round solutions and services for your WordPress website. Our team of young enthusiasts does not only focus on fixing your website but they can also build your website from scratch. You may also say that we provide a complete solution for any WP website irrespective of its current stage.
We build websites, migrate them, fix issues, make changes, and maintain them according to the recent standards. You may even contact us for on-page and off-page SEO.
HOW TO PLACE AN ORDER ON WP FIXERR?
It is quite easy to place an order on our website. You may follow the following steps to place an order on our website:
- Visit our website at wpfixerr.com
- Scan through the website and click on the Order button for any service you wish to avail of.
- Communicate your needs and requirements and you are good to go.
HOW DO WE COMMUNICATE?
Whenever you need any service or mail, we ask for your contact details. We use those details to communicate with you. Our communication system is as straightforward as that. We do not ask for much and the mean of communication depends mainly on the client.
The only thing we ask for is the email ID of the client. You may also choose to communicate through calls, social media handles like Skype, Whatsapp, Facebook Messenger, etc
HOW MUCH TIME DO WE REQUIRE TO SOLVE YOUR ISSUE?
The time required to solve your issue typically depends on the problem itself. If your website is facing a series of issues, it might take around 24 hours to solve your issue. However, if there is a small issue, it will be resolved within two hours.
This has been made possible due to our talented executives who are always excited to rid your website of all the problems and keep it up and running.
WHAT IF WE CAN?T FIX IT?
- Let us make things crystal clear to you. We provide the following guarantees to every customer:
- We do not ask for any additional cost for our WordPress services
- An executive will be assigned to you who will respond to your query immediately
- The executive will work on your issue with unabated attention to resolve it as quickly as it is humanly possible
- If your issue is not resolved somehow, we will refund your payment right away
- We value our customer’s satisfaction more than the payment and our problem-solving rate is something we are proud of
So, don’t worry at all. Your website is in good hands
HOW MANY AGENTS DO WE HAVE?
To ensure instant 24/7 support to our customers, we have to maintain a permanent staff of 13 agents or executives. This helps us to provide you round the clock assistance whenever and wherever you need it. Our team of supervisors also helps our executives in case they need help.
WHAT TYPE OF ISSUES DO WE FIX?
Our support executives will fix any and all sorts of issues related to a WordPress website. Here are a few common examples of the issues that we fix on a daily basis:
- White Screen of Death Issue (just a white screen appears on your screen whenever you log on to the website)
- Plugin Issue (a plugin error causes various problems on the website)
- Theme Issue (a theme issue also causes a series of problems on the website)
- Update Issue (these issues occur when the website shows errors right after installing updates)
- 404 Error (this could be caused due to multiple reasons)
The list goes and on. There are hundreds and thousands of errors that we have solved until now.
We offer a variety of other specialized WordPress support services that are customized according to your needs. Our executives can easily handle any WordPress work that you may need.
WHAT IS ON-PAGE AND OFF-PAGE SEO?
SEO refers to search engine optimization. Under this, your website is customized in a manner to help it rank in the search results of various Search Engines like Google, Yahoo, Bing, etc. For SEO services, we have an in-house team of creative and highly talented content writers and digital marketers.
On-page SEO means customizing the content on the website to help it rank better. Our content writers have a major role to play when it comes to on-page SEO.
Off-page SEO involves the whole process of optimizing your website according to the most recent updates to rank it better.
Apart from SEO, you may also request for digital marketers and content writers for your website
WHAT INFORMATION DO WE NEED?
We require the administrative login ID and password of your website so that we can log into your website as an administrator to make changes and fix the issues. This information is extremely necessary because we cannot make any changes otherwise. You might be concerned about the security of your site but there is nothing to worry about as the security of the website is our top priority.
In a few cases, we might also need details of your hosting website, its login ID and password for complete removal of issues. We keep all this information only until the issue is being resolved. After that, you are also encouraged to change these passwords.
WHY DO WE NEED THIS INFORMATION?
To answer this, let us take an example. Just suppose that there is some fault in the wiring of your office. You will have to let the electrician in your office do a complete scan and fix the wiring. Similarly, you will have to provide us the login details so that we can enter your website and fix it properly.
WHY WP FIXERR?
The answer is pretty obvious. We offer complete WordPress support services at very reasonable prices. Our team of trained professionals, with years of experience, and not only dedicated to their work but also seek every issue as a challenge that they love to win. The passion of our team and 100% track record is something you should definitely experience.